Crosby Communications
IVR, SMS, Broadcasting
Telephone: 0845 200 6000
22nd November 2008
Fax to Email
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FAQ

Where does all the fax paper go?

There is no paper; the Crosby Fax system is totally automated. We do not print out your faxes onto paper. As soon as your fax is sent, it is received by our servers where it is converted into an email attachment and sent to your email address.


Do I need a separate phone line for this service?

No, you do not need a separate phone line as your Crosby Fax number dials directly into our servers, answering the calls and converting the fax to your email address. You pick up your faxes wherever you check your email.


Do I need to have a fax machine as well as this service?

No, all your faxes can come through your fax to email service. If you already have a fax number, on say business card and letter heading, you could get BT to divert your fax number to your Crosby Fax number. BT would charge you for this service but it would only have to be a temporary set up until your customers switch to your new fax number.


Can I use the Crosby Fax service as an overflow for my existing fax machine?

Yes, if you get BT to divert your fax machine to your Crosby Fax phone number when busy or unanswered.


© 1997-2008 Crosby Communications

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