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Crosby Call is an effective, easy–to–use marketing tool for any website,
and allows prospective customers to get in touch with your business without even having
to pick up the phone.
How it works
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A potential customer navigates to the "contact" section of your website.
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Here they are given the option of being called by your company, and are asked to enter
their phone number and select a time at which to be called.
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Having entered their details, the customer then clicks the "call me" button
to arrange the call.
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At the time specified, our system will automatically ring both the customer and your
office simultaneously and form a phone connection between the two.
Crosby Call enables you to offer your clients all the benefits of a freephone service, but
with the added advantage that customers are called automatically at a time of their choosing
rather than having to waste time ringing up.
Furthermore, while operating a freephone number might be prohibitively expensive, with
Crosby Call you are charged just a small monthly rental fee, and the cost of both phone
calls in an exchange.
Features
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Zero cost for potential customers to get in touch.
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Easy installation: simply add a link to your website in the location that you want the
function to be displayed. No specialist equipment is required.
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Automatic queuing of calls to your office if your number is busy.
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Automatic forwarding of messages when you are unavailable.
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Definable opening hours so customers can only select valid times at which to set up
a call.
Benefits
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An affordable alternative to costly freephone numbers.
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Convenience: encourages customers to get in touch by saving them the time of having to
ring you.
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Conveys a pro-active image: show prospective customers that you want to talk to them by
creating the impression that you are taking the time to call them.
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Increases the frequency of impulse sales: when a prospective customer uses Crosby Call to
contact you, you know that they have visited your website. This gives your operator the
opportunity to recommend any products or services advertised there.
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Eliminates the fear of online payments: Studies show that 68% of UK internet users are
concerned about the safety of using credit cards online. Put them at ease by offering a
convenient way of talking to a human operator, and dramatically increase your sales.
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Directs enquiries to the relevant department or personnel.
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Automatically captures critical data from everyone who uses the service.
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Delivers the "wow factor" to potential clients.
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Provides a personalised, high-quality service to e–consumers.
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Turns casual browsers into repeat customers.
Cost
Monthly charge: £14.99 per month
Cost of use: standard rate for each call.
Interested? Contact us today to
find out more.
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